Mrs. Mack, I am greatly impressed with the competence, professionalism, and commitment you provide to me and our organization. As a corporate coach, you have the uncanny ability to build consensus by melding diverse perspectives. With your assistance, we leave major decisions confident and aligned. You help us navigate conflict with respect and understanding. Employees often are surprised at the ease by which you enable challenges to surface, be discussed and ultimately addressed. We have greatly benefited from your intuitive understanding of people. Having you onboard gives us a competitive edge. As I focus on ways to bring competitive advance to our organization, I count you among one of our most valued partners in this quest. I look forward to our continued relationship.